Managed IT Services

Contact us today to discuss how our services can benefit your business.

With our Managed IT services, we’ll become your dedicated, proactive IT department. For a fixed monthly rate, our expert team helps cover all of your IT support needs, so you can focus on your core competencies rather than your technologies. (That’s our job.)

All our Fully Managed IT Service plans include:

  • Priority and Quality IT Support 

  • Best Practices Implementations 

  • Proactive Maintenance

  • 24/7/365 Monitoring

  • Technology Business Reviews

  • vCIO Services (or Existing CIO Supplemental Support)

  • Microsoft 365 Licensing and Product Enablement

  • Robust Endpoint Protection

  • AI-Powered DNS Threat Protection and Content Filtering

  • Cloud-Based Network Device Monitoring and Management

The EON Difference

 

With Managed IT services from EON, our friendly and knowledgeable team of experts is always just a phone call or email away. In fact, our rapid response time is one of the things that set us apart. With EON, you get access to a team of experts with an established set of standards and processes and a level of service, reliability, and peace of mind that cannot be found anywhere else.

A Better Return on Your Investment

Our services are designed to help your employees be as productive as possible. We make sure you’re fully utilizing the products and services you’re already paying for, and improve your bottom line through increased operational efficiencies. We ensure that you can focus on your core competencies, so your organization can be more efficient and more profitable.

Our Process

  • Step One: Assessment

    To start, we’ll assess your existing network, systems, and infrastructure. We’ll conduct our uniquely-designed due diligence process to see where your organization falls in line with best practices, and where it doesn’t. This is all about getting to know you — we’ll quickly become familiar with your organization, your team, your needs, your processes, and your technologies.

  • Step Two: Planning and Recommendations

    Next, we’ll work with you to identify the best Managed IT services plan for your organization’s unique needs and make our initial recommendations.

  • Step Three: Onboarding

    Once you select a plan, we’ll provide an onboarding timeline and walk you and your team through each step of our onboarding process. Our goal is to better secure your network and bring your technologies up to industry standards, while identifying weak areas and helping to establish more efficient processes.

  • Step Four: The Next Level

    From here, we’ll work together to establish a new set of goals and begin the next steps in improving your organization and its technologies to move you forward. This is all about dreaming big, helping you scale your business, and ensuring that EON is providing you with everything you need to focus on what you do best.

Hardware

To qualify for our Managed IT services, your organization’s hardware will need to meet certain minimum standards. With our Managed IT Services, our team will manage all your hardware from procurement to replacement while also taking advantage of our bulk buying power. This translates to a lower total cost of ownership for each device, higher quality equipment overall, and more streamlined and organized procurement, implementation, maintenance, inventory, and lifecycle tracking processes.